Live Webinar

Talkdesk Business Continuity Offers

Registration Closed

Event Details

Talkdesk has announced new offers to enable a swift, seamless and secure transition to Talkdesk cloud contact center solutions. The Talkdesk Business Continuity program consists of three solutions designed to enable new and changing business needs as a result of the coronavirus (COVID-19) outbreak.

  • Talkdesk Now ensures business continuity by providing contact centers the tools to quickly and easily shift agents to a 100% remote workforce. With Talkdesk Now, businesses can deploy a cloud contact center solution in as little as 24 hours. With an intuitive user interface, agents can serve customers immediately and become certified experts through Talkdesk Academy in just 2 hours. 
  • Talkdesk Mobile Agent offers contact centers an alternative to the typical work-from-home hardware, including laptops and headsets, which present a financial and logistical challenge during a crisis. Talkdesk Mobile Agent converts any mobile device into a fully-functional, customer service & support instrument, enabling agents to engage with customers at any time, from anywhere. Easy-t-use and fully integrated with the Talkdesk platform, Mobile Agent is available free with every Talkdesk license for three months.
  • Talkdesk Boost enables enterprises to transition a contact center to the Talkdesk cloud within 15 days by augmenting existing on-premises systems with modern, intelligent cloud contact center applications. With Talkdesk Boost, companies may retain on-premises components while quickly shifting agents to work from home. Talkdesk Boost provides companies the best of both worlds; the wealth of benefits that come with digital transformation - efficiency, agility, cost savings, ongoing innovation and better customer experience - in a risk-free cloud deployment that extends their legacy ACD investments. 

Register for the live webinar, Thursday, April 2nd at 9:00am PT, for more details and more information on how you can be successful working with Talkdesk through these times.